Shipping Times

We ship Monday through Friday.

All orders received after 12:30 pm EST will be shipped next business day.

Shipping Insurance

Our goal is to keep improving our efficiency and always provide a great service, as well as the best solutions for our customers. Many of ours established clients have better shipping rates with UPS and FedEx. That's why we also offer to use the customers shipping accounts when we ship.

Whether you have or not shipping account, we recommend you to consider declared value coverage when an item costs more than a $100. We are doing our best to pack everything as good as possible. However if for some reason your item is lost or damaged and you haven't declared the full value of your item, the UPS/FedEx/USPS liability is limited to US $100, thus you will be reimbursed only for $100 from the carrier company.

Please also note that USPS the maximum insured amount allowed is $400. For all packages over $400 please select UPS or FedEx shipping options!

For more information regarding carriers liability, please visit:

UPS
FedEx
USPS

DISCOVER UNIQUE REPAIR SERVICE

Lithronix proudly offers a unique repair service for all PDC-S1 / PDC-SII / PDC-Lite / PDC-LiteII / ATS / ATD / IntelliTrax scanners!

We offer remote troubleshooting and diagnostics of your instruments using the Team Viewer application. Download and install it from teamviewer.com and contact us!

Check out this Knowledge Base article to find out which TeamViewer version is compatible for your operating system: Which operating systems are supported?

For older or previous versions of Windows, follow the links below:

When you have to ship us your faulty unit, Lithronix:

Can provide you with a loaner unit, free of charge, while we are working on fixing yours;

Warrants the repair for three months;

Reach us with any questions or service calls at 513-235-4299 or click here We provide Specialized X-Rite & Komori Electronic, Electrical and Mechanical Service and count with over 30 years of exclusive electrical troubleshooting experience on Komori Printing Presses and Equipment including Toride Factory and KAC Training! We provide three months warranty on the repair! Please send us a message or give us a call if you need service, technical support or if you just have a question!